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Frequently Asked Questions

1. Shipping & Location

2. Returns & Exchanges

3. Fit & Feel

4. Washing your items

Shipping & Location

Where are your Items printed & shipped from?
Our blank garments are sourced from a variety of suppliers and countries. All our garments are sweatshop free.

We bring the blank garments to our warehouses in the USA, Spain, UK, Australia & Latvia where we then print/embroider on them.
Will I need to pay tariffs/customs for my order?
All items unless otherwise specified are printed and sent from within the EU, US, UK & Australia. This means that you should not have to pay any additional customs or tariffs after purchase. 
However in rare occasions where we are out of stock we may send part of your order from outside your local market. In such cases you may reach out to us with a receipt of your duty paid and we will issue you with complimentary store credit equal in value to the duty paid. 

If you are located in a country or market outside of the US, EU, UK or Australia, you may need to pay additional duties for your purchase. Please note that we are unable to pay this for you. 
Will my order come with tracking?
Yes. Your order will be fully tracked throughout the entire journey.
How long until my items arrive?
Our processing time depends on the size of your order.

Each product we send is uniquely hand printed specifically for you.

It takes us about 1-5 business days of production to prepare/craft your items before we ship them.

Unlike other Anime "brands" we do not drop-ship from China.

Please refer to the table below for estimated shipping times:
Country/Region Typical Shipping time
USA 2-11 Business Days
Canada 2-19 Business Days
UK 2-10 Business Days
Australia & NZ 2-14 Business Days
Germany 2-12 Business Days
Italy 4-14 Business Days
France 2-12 Business Days
Poland 4-14 Business Days
Spain 2-10 Business Days
Czechia 4-14 Business Days
Netherlands 2-12 Business Days
Europe (Rest of) 2-16 Business Days
GCC Countries 6-18 Business Days
Singapore 8-18 Business Days
Rest of the World 8-24 Business Days


Returns & Exchanges

What if my item doesn't fit and I want to size up/down?
We offer peace of mind with a generous refund/exchange program. if you discover that our items don't fit as expected and want to size up/down simply navigate to our returns portal and submit an exchange request. We will then send you instructions on sending back the items for an exchange.
I don't like the item and want to refund it, what do I do?
Don't like your item? No problem, we have a hassle free 28 day refund window.  Simply navigate to our returns portal and submit a refund request. We will then send you instructions on sending back the items for an full refund to your original payment method.
If I want to send the items back for a refund/exchange where do I send it to?
As of 2025, Iced Tea Aesthetics has warehouse facilities in the USA, EU (Spain & Latvia), Canada, Australia & the UK. You may send the item to any of our warehouses.
My item arrived damaged/incorrect what do I do?
In the rare case that your item arives either incorrect or damaged, contact us immediately and we will arrange a reshipment ASAP.

About our items

What are your items made of?
Our T-Shirts, Long Sleeves & Oversized Tees are all made of 100% cotton.

Our standard T-Shirts & Long Sleeves are made from combed & ring spun cotton resulting in a very smooth and soft touch.

Our Oversized Tees are made from 100% carded cotton blend. They are thick and sturdy but still soft on your body

Our Sweaters & Hoodies are both 65% cotton and 35% polyester - with a 100% cotton exterior.
What is the fit like?

All our items are standard men's US sizes.
They are not Asian sizes - They are not drop-shipped from China.

Our T-Shirts and Long Sleeves are a standard retail fit.

Our oversized Items are loose fits. With dropped shoulders and a lot of room to move in. We reccomend you select the size you usually select for your regular shirts to achieve the oversized look. The 

Our Hoodies and Sweaters are regular fits. Customers surveyed say that they are sligthly small.

We suggest women purchase 1 size smaller.

Refer to our size and model guide HERE for more information to help you make a decision.

What is the print like?
Almost all our items are printed via DTG (Direct To Garment) this means that the print is inside the garment not on stuck on top of it (it doesn't feel like a layer of plastic or a sticker on top). 

This results in a smooth and flowy print that doesn't stick to your body and blends into the item.
Where are your garments made?
Our blank garments are sourced from a variety of suppliers and countries. All our garments are sweatshop free. The printing and embroidering is all done within the US, EU, UK, Canada & Australia.

Washing & Care

How do I take care of my printed/embroidered Item?
You can throw your shirts and hoodies in the wash, they enjoy the bath and love the water.
Just make sure that:
  • They are turned inside out (print/design on the inside).
  • They are washed with similar colors.
  • They are not washed at more than 30Β°C/90Β°F.
  • They are not bleached.
  • Try avoid drying them with a machine, heat and cotton are not nice friends.
  • To iron - Turn the shirt inside out and iron on the backside.
What if my item gets damaged in the wash?
In the rare case that your item gets damaged in the wash and instructions were followed, please contact us and we will arrange a replacement. However keep in mind that any order over 90 days old will not be eligible for a replacement.
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Let customers speak for us

from 1282 reviews
FOX DEVIL - T-Shirt Back Print
Lightning
Fits well, looks good.

No complaints from me.

FOX DEVIL - T-Shirt Back Print
Evangelion (Beginning and End) - T-Shirt
Richard
Wife loved it

Bought for my wife who really likes it, the print is really nice and the material is good too, a little oversized on a woman and fits nicely on a man, very happy all around.

Evangelion (Beginning and End) - T-Shirt
It do be like that... - Oversized Heavy Tee
Richard
Excellent

Really nice, the print is good and I love the sketched style. The t shirt is good quality, it fits nicely on the chest and shoulders to flow over the midsection, which is good if you're like me and have been taking an indefinite break from the gym. It do be like that sometimes.

It do be like that... - Oversized Heavy Tee
YUZURIHA (Death Row) - Sweater
Julian
I'm so happy :)

everything is perfect

YUZURIHA (Death Row) - Sweater
Clan Zenin (OUTCASTS) - Oversized Heavy Tee
P.
Good

A long time for ship, but quality really good.

Clan Zenin (OUTCASTS) - Oversized Heavy Tee
Blaidd - Sweater
Ethan
Not a paid commentπŸ—£β—οΈ

The cloth quality is pretty okay, but the design quality is pretty good! It's not some cheap print that'll start pealing off after 2 normal wash cycles. Heavily reccomened

Blaidd - Sweater
Seiko - Oversized Heavy Tee
hazel cheeks
Fantastic!

Quality print and I'm in love with the heavy material!
For reference, I'm wearing Size S and I'm usually an EU Size XS/34.

Feel free to use my code "HAZELCHEEKS" to get 15% off your order!

Seiko - Oversized Heavy Tee
Okaru X Momo - Oversized Heavy Tee
hazel cheeks
Awesome!

Quality print and quality material. As expected from Iced Tea Aesthetics ^^
For reference, I'm wearing Size XS and I'm usually an EU Size XS/34.

Feel free to use my code "HAZELCHEEKS" to get 15% off your order!

Okaru X Momo - Oversized Heavy Tee
[PREMIUM] HONORED - Embroidery T-Shirt
Brooke LeGassick
Quality is incredible!

I was very pleasantly surprised by JUST how high quality this shirt is; not only is the embroidery absolutely top notch, but the detail on this is gorgeous! The weight and fabric of the shirt is super comfy too!

[PREMIUM] HONORED - Embroidery T-Shirt
2B (Friday) - Hoodie
J.H.
I'm so happy

Everything is perfect :)

2B (Friday) - Hoodie
IT Aesthetics.
Andrew
Great product

Shirt printed well and was very comfortable!

IT Aesthetics.
IT Aesthetics.
Martin
Disturbing but I like it

This is a very amazing shirt what you guys did, l like it.

IT Aesthetics.
Megumi (SAMURAI) - T-Shirt
Austin M.
An awesome design

The design is awesome! The shirt is comfortable and fits well.

Megumi (SAMURAI) - T-Shirt
MAKIMA - Sweater
Customer
I'm so happy :)

everything is perfect

MAKIMA - Sweater
IT Aesthetics.
Austin M.
Anya (Peanuts) - T-Shirt

It is a very comfortable shirt, and fits great. The design is awesome and friend who loves the series and Anya bought one after seeing it.

IT Aesthetics.
Worn by the_iron_rook, morethansenpai, shikarakumi Verified and 1000s more.
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